The Guarantee
Peace of Mind, Everywhere
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Lifetime Coverage
Every TRIO mount in our lineup is backed for life.
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Industry-First Coverage
No other Starlink mount brand backs their product like this.
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Direct Purchase Only
Covers all purchases directly from trioflatmount.com.
WHY TRIO
Built different. Backed forever.
WHY IT EXISTS
We build mounts that go everywhere you do.
Rooftops, off-road trails, open water. Our mounts take a beating so your Starlink doesn't. If one ever breaks under normal use, we make it right. No receipts to dig up, no back-and-forth.
Send us a photo and we'll handle it.
THE GUARANTEE
No fine print. No runaround.
Your TRIO mount breaks, you contact us. We review the photos. If it qualifies, a replacement ships. You cover shipping on the replacement.
That's the whole process.
HOW IT WORKS
Submitting a claim takes minutes
Contact TRIO
Email us at contact@trioflatmount.com with your order number
Provide evidence
Upload clear photos or video of the breakage
We review
TRIO assesses the claim.
Replacement ships
You pay shipping. We send a brand new mount.
COVERAGE DETAILS
What's covered
| ✓ Covered |
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| ✓ All TRIO mount products (Flatmounts, Speedmounts, Pole Mounts, Interior Mounts) |
| ✓ Purchased directly from trioflatmount.com |
| ✓ Unintentional breakage, structural fractures, cracks that render the mount non-functional |
| ✓ Replacement unit at no product cost |
FILE A CLAIM
Ready to claim your guarantee?
Send us an email with your order number and photos of the damage. We'll review your claim and get back to you.
contact@trioflatmount.com
Include your order number and clear photos of the damage in your email.
